Approach
How we tackle complex design challenges
Our vision
We believe that better services and experiences can be designed by understanding users, improving collaboration across individuals and organizations, and using visualization to streamline decision making processes.
We bring innovation to life by
Collecting insights
USER RESEARCH
We apply design ethnography and digital methods to observe human behaviours and collect stories that could inspire future ideas and visions
Navigating complexity
MAPPING AND DATA VISUALIZATION
We rely on visual mapping and systems thinking to make complexity manageable and shareable, as a precondition to fix problems and enlighten new opportunities.
Re-framing visions
SERVICE DESIGN AND STRATEGY
We encourage critical thinking and scenario building to shape design interventions that resonate with both people and organisations needs, and could guide decision-making.
Making ideas tangible
UX DESIGN AND PROTOTYPING
We use co-design methods and prototyping techniques to turn ideas into tangible product and service visions, directly connecting strategy and making.